Notes on switching tools

The shortlists say what to pick. These posts cover the rest: how to tell you have outgrown what you use now, and how to move without losing anything on the way.

  1. When to stop running projects from your inbox

    Email, sticky notes and a good memory will run a surprising amount of work. Here is how to tell when they have stopped, and how to pick a project tool you will actually keep using.

    3 minute read

    A laptop seen from above on a pale wooden desk, next to a cup of black coffee, two pencils, a pad of sticky notes and a few crumpled paper notes.
  2. The contact spreadsheet works until it quietly doesn't

    Most small businesses run their first year of sales from a spreadsheet or an address book, and that is fine. Here are the signs it has stopped being fine, and what a CRM actually fixes.

    3 minute read

    An open address book with alphabet tabs lying on a wooden desk beside a laptop, a pen, sticky notes and a highlighter.