Customer Support Specialist

Support | Orlando, FL, United States

As a Customer Support Specialist, you will answer customer questions and take care of customer complaints, with the goal of ensuring a positive customer experience.

Responsibilities:

- Provide clients support
- Resolve customer technical issues via email, phone and chat
- Provide training and assistance
- Logging customer queries
- Analyze call logs to spot trends and underlying issues

Requirements:

- Excellent oral and written communication
- Presentation skills
- Able to talk about technology in simple terms
- An excellent problem solver with strong analytical skills
- Like to keep up to date with the latest technology
- A logical thinker

To apply for this job send an email to jobs at osiaffiliate dot com.